We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Телефон получен. Качество телефона отличное. Зарядка просто сказочная, заряжает моментально. А вот доставка меня расстроила. Заказала телефон 18 июня со значком полюс, что означает быструю доставку. Но телефон просто не отправляли 2 недели. Точнее 15 дней. Я писала продавцу, по факту он практически не читает сообщения, тупо отправляет тебе новую рекламу. Ответил он мне через 5 дней, что то типа того, что требуется больше времени на отправку. Когда наконец телефон отправили, было уже 3 июля. В Тюмень он прибыл на место выдали 18 июня, итого 13 дней. Доставка действительно быстрая. Когда телефон попал на таможню России на почту и в приложении пришло уведомление о таможенном сборе. Оплатила его сразу в приложении почта России, онлайн дешевле. Вышло что то около 78 рублей. Сам телефон со скидками и купонами вышел 16423. Так же у этого магазина есть кэшбек, который по факту оказался 0,55%. Самим же телефоном я очень довольна.
Delivery in general is almost a month (without five days). The store sent oooochen for a long time. Glass, which was sold "in load" for some reason for note 9S, maybe they are the same with 9 Pro, but then it would probably be written "9S/9pro". The phone itself causes ambiguous impressions. Prior to it, 2 years used Nubia M2 with amold screen. Note 9 Pro has a very inferior screen. It is clear that this is my personal, subjective opinion, but nevertheless. The camera is quite good, NFC works, the battery lasts for a day or a half of active use. Well, constant "updates" all and all-it especially delivers (but this is a feature of any MIUI). In general, a good phone from a pronounced "budget" line. The seller does not recommend because of the long and budget delivery. Russian post is just an ass, without comment. And also, I had to pay the fee, because. Cost above 200 Oiro. That's why I congratulate everyone on "zero." P.S. Photo of Glass "in the load" is attached.
Телефон отправляли очень долго, хотела отказаться, но в последний момент они отправили, дошел быстро 2 недели. Все качественно упаковано, телефон в заводской упаковке, не вскрывали.Производительность на высоте, все летает, звук бомба, отклик от вибро тоже, камера делает качественные снимки. Телефон достойный. Сняла вид из окна.
Came the phone and headphones, all as ordered, intact and without damage, well packed. Delivery took a month, while the store did not send long, weeks 1,5 waited, and then very quickly drove. The phone is very beautiful, comfortable. As a gift put a transparent silicone case. Was before redminote 4, decided not to change the manufacturer. What upset, paid Russian guarantee, but no guarantees found, I hope, will not break, it's gonna be okay. Tried to rewrite with the seller, or not respond until you write a few messages, or answers as something not specifically. I did not find out about the guarantee. I didn't pay for it. Поэтому-4
After payment more than a week of fun in processing ordered, very worried why so was, the store did not answer, after 2 weeks, the order moved, but on China moved a week, I do not know what happened there, but earlier other sellers quickly sent was, ordered different to the phone it quickly left China, And the phone was still there, in the end it came in a month, there was a crumpled box in two places, although packed well, pounded it exactly, on the phone after removing the film from the seller was transparent, which is very pleasing, ordered film because has not yet reached, afraid to damage during this time, the phone is good, But many applications unnecessary installed in contrast to the past versions of kxiaomi, games only 6 pieces.
Days 5 store sent parcel. It's been two weeks. The box is well packed, there is a small dent, but everything is fine with the phone. Thanks to the seller for asking to specify in the shipment cost less than 200 $ to less duty to pay. The phone works without complaints, everything works. Thank you! Later can still add feedback