SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jsrbazar.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very good only ordered 5 but when I received it i got 10
Commande le 02.07.2020 arrive le 22.07.2020 comme la description et une lime un peu endommagé rien de grave je peux l’utiliser encore
So fast shipping. Good quality.
Michto
в целом нормально,за такую стоимость такой товар.
Great product!Fast shipping, only they made mistake and send 5 instead of 10 pcs,,,money returnd,, great store!Will order more!Thank you seller!
super szybka dostawa polecam
It took more than 70 days to deliver
Крутые пилки заказом очень довольна
соответствует описанию
Пилочки отличные! Брала для себя, специально с разной зернистостью поверхностей. В наборе есть полировочная пилка. На первый взгляд покрытие пилок хорошее, в руке держать и пользоваться удобно. Буду тестировать!!! Доставка месяц, упаковано в пакет с пупыркой - всё доехало в целости. Продавца и товар рекомендую!!!
Хорошие пилочки, пришли в срок
Colis arrivé en 40 jours avec un suivi détaillé. Les limes sont de bonne qualité. Je recommande.
It isn't top quality nail files because it uses up quickly, bends and is crumbly. Like average quality cheap shopping mall nail files. But it does its job and is cheap
Everything has come, no one has fallen, no marriage
Заказала 29 июня, принесли в почтовый ящик 19 июля. Очень хорошие пилочки, приятно работать и держать в руках, разный абразив на двух сторонах, что очень удобно. Продавцу огромное спасибо и успехов.
The order is made on 09.06.20, took at the Mail 17.07.20
Good files, correspond to the description
It came in a month. Excellent quality
Finally after 1,5month I finally received my products. According to the discretion
It took me a long time to get to my hands, but they arrived haha
A set of saws is excellent! All different rigidity, comfortable in work and for yourself, everything suits. The store did well, sent immediately, the delivery is fast.
The files are good, although they went for a long time. One side is more coarse than the other. One star was removed for a long delivery.
I haven't tried them yet but they look good
Files with the same image, but of different shapes. Thank you